Mobile applications operate much like human organs. What do I mean by that? Well, your mobile application's success is dependent on the
holistic system health, or the overall health of the support system on which it depends. Much like the failure of a single organ in a human body can trigger other organ systems to struggle or fail, a problem or failure in any of the backend support systems (software or infrastructure-based) can cause an otherwise perfectly functional application to stop working effectively.
It's easy to forget that a mobile application doesn't exist in isolation. It's enabled by supporting services and infrastructure which provide it with the capability to execute the functions for which it was designed. A mobile application may share database services, other application services, backend network to fetch data, web servers and other components of a larger system that deliver discrete or complex business functions. Therefore, holistic system health is critical to its performance.
Mobile applications are heavily influenced by consumers and require a certain level of service by their users. Thus, it's important to have the ability to monitor and respond to issues quickly in your supporting services throughout your application's lifecycle in order to guarantee application adoption as well as retention success.
Here are a three easy ways to do that:
1) Plan ahead by anticipating future demands on the system
As much as possible, plan ahead for unexpected demand on your application and its supporting services. Consider things like, does the application share a database with other company applications? How does a sudden spike in demand from one or more of those applications impact speed, accessibility and so on? What if the company adds another application to that database's responsibilities? Before users experience any negative impact, extend the database provision to support new or growing user requirements.
2) Be prepared to react quickly to unexpected problems
You can’t anticipate every problem that might arise, so you also need to be poised to react quickly and effectively to issues with your system’s integrated functionality. In addition to staff who specialize in each part of the system—like application developers, network managers, database administrators, server technicians and so on—you’ll want people to monitor and analyze the system as a whole.
These holistic analysts are much like primary care physicians. They look at how all the pieces work together and make recommendations that will help keep the entire system healthy and functioning well throughout its lifecycle. Maintaining holistic system health is a critical component of effective Application Performance Management (APM).
3) Optimize your holistic system health with Mobile Application Performance Management (MAPM)
Experienced MAPM service providers know how to help you optimize holistic system health for mobile application development, deployment, upgrades and maintenance. Through experience gained from working in many different business sectors, they can help you to avoid making costly mistakes because they know what to expect and can sidestep or solve problems quickly and efficiently.
Partnering with an experienced APM vendor can provide a return on investment through increased speed to market, improved productivity, and effective support and training.
APM vendors should have a proven track record of successful MAPM work in a variety of businesses and industries and a collaborative and supportive approach to implementing and monitoring application deployments within the company's ecosystem of support services. A company that matches these criteria can be invaluable in helping you maintain the health of your whole system, not just your individual applications.